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Employee Coaching and Mentoring

Course Summary

Length
1.0 day
Course Overview

Learn how to coach your employees to higher performance, and then mentor them toward the next steps in their careers. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

In addition to learning how to effectively coach; you’ll also explore how to transition from a coach to a mentor. As a mentor, you can develop your people in a way that not only improves performance but can enhance their careers. 

Target Audience

Supervisors who want to learn how to better coach their employees to higher performance. Coaching is a process of building relationships and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Learning Objectives

Upon successful completion of this course, students will be able to:
Define coaching, mentoring and the GROW model.
Identify and set appropriate goals using the SMART technique of goal setting.
Identify the steps necessary in defining the current state or reality of your employee’s situation.
Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
Identify the benefits of building and fostering trust with your employee.
Identify the steps in giving effective feedback while maintaining trust.
Identify and overcoming common obstacles to the growth and development of your employee.
Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

Topics Covered

Defining Coaching and Mentoring
What is Coaching?
What is Mentoring?
Introducing the G.R.O.W. Model
Setting Goals
Goals in the Context of GROW
Identifying Appropriate Goal Areas
Setting SMART Goals
Understanding the Realities
Getting a Picture of Where You Are
Identifying Obstacles
Exploring the Past
Developing Options
Identifying Paths
Choosing Your Final Approach
Structuring a Plan
Wrapping it All Up
Creating the Final Plan
Identifying the First Step
Getting Motivated
The Importance of Trust
What is Trust?
Trust and Coaching
Building Trust
Providing Feedback
The Feedback Sandwich
Providing Constructive Criticism
Encouraging Growth and Development
Overcoming Roadblocks
Common Obstacles
Re-evaluating Goals
Focusing on Progress
Reaching the End
How to Know When You’ve Achieved Success
Transitioning the Coachee
Wrapping it All Up
How Mentoring Differs from Coaching
The Basic Differences
Blending the Two Models
Adapting the GROW Model for Mentoring
Focusing on the Relationship

CONTACT US

Avalon Foster Group, LLC
1300 Proline Place
Gettysburg, PA 17325
Call: 717-398-5066

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