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Effective Business Writing

Course Summary

1.0 day
Course Overview

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

Learning Objectives

Upon successful completion of this course, students will be able to:
Organize and write clear and concise email and instant messages that are appropriate to your company's business culture.
Write effective business communications.
Write letters that are clear, precise, and appropriate to your audience.
Organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion. 

Topics Covered

Writing Email and Other Electronic Communication
Organize Your Materials
Write an Email
Write Instant Messages
Writing Effective Business Communication
Analyze Your Audience
Write an Internal Announcement
Write an Email Responding to Routine Requests
Write an Email to Respond Positively to Customer Complaints
Write Bad-News Messages
Writing a Business Letter
Write a Business Letter
Write a Thank-You Letter
Writing Business Proposals
Persuade Your Audience
Write an Executive Summary
Use Visuals


Avalon Foster Group, LLC
1300 Proline Place
Gettysburg, PA 17325
Call: 717-398-5066


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