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Establishing Rapport

Course Summary

0.5 day
Course Overview

Building and maintaining relationship is one of the most important skills for any individual or team. This program helps individuals and teams to take responsibility for building rapport on a consistent basis. Participants will then learn and practice the key skills required to instantly establish and consistently build rapport and relationship with coworkers and customers alike.

This course is presented in cooperation with
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Learning Objectives

Upon successful completion of this course, students will be able to:
Be able to instantly recognize four different communication styles in conversation
Understand the priorities, strengths, and weaknesses of each style
Understand their own natural communication style
Adapt basic communications to each of four communication styles
Know how to utilize key words that resonate with each of the styles


Avalon Foster Group, LLC
1300 Proline Place
Gettysburg, PA 17325
Call: 717-398-5066


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