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Conversations That Count

Course Summary

0.5 day
Course Overview

Discover the focus and skills you need to improve every conversation you engage in with both internal and external customers. Fundamental practices are the key to getting the most out of every conversation. You will learn how to engage all parties more effectively, become a better listener, ask better questions, and make fewer communication mistakes.

This course is presented in cooperation with
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Learning Objectives

Upon successful completion of this course, students will be able to:
Establish clear direction for each conversation
Gain agreement from all parties
Demonstrate active listening skills
Lead conversations towards specific outcomes
Confirm agreements and ensure effective communication has taken place


Avalon Foster Group, LLC
1300 Proline Place
Gettysburg, PA 17325
Call: 717-398-5066


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